Customers and clients are the lifeblood of any enterprise, yet many companies fail to recognize the importance of keeping customers, and more importantly - keeping them happy.

In his radio show interview, Evan Klein, Founder & President of Satrix Solutions, shares how his strategic advisory firm helps you design and manage customer loyalty and retention programs and leverage feedback to improve your customer experience. You can learn more about Evan and his company at www.satrixsolutions.com.

When it comes to finding available resources related to goal setting and planning for success, most material and services are developed for adults, and leave out a very important group of people - adolescents.

As a counselor, coach and interventionist, Geffen Liberman’s work includes success coaching for people in their adolescent years. In a recent interview on my radio show, Geffen points out that many young people don’t need therapy, but would gain a lot from setting goals and getting clear about what they really want. He helps them do just that. Learn more at www.glcounseling.com.

You will often find that many websites, including Yahoo for example, feature articles that report outdated and therefore misleading data on the current real estate market. Given today’s market climate, that’s doing more harm than good as it keeps people on the sidelines when they could be acting on good opportunities.

As a recent guest on my radio show, Leif Swanson, a seasoned real estate marketing professional, shares his insights, market data and strategies for succeeding in a down real estate market. Listen to his interview here, and for up-to-date and accurate information on the Phoenix real estate market, visit his blog at www.uglyhousephotos.com.

I just finished my interview with Robert Friedman, President and Founder of Fearless Branding. Robert really knows his stuff!

Robert discusses what makes a great brand; part of which includes three types of differentiation - emotional, functional and aesthetic. The question is - how well is your brand differentiated?

Listen to what Robert has to say about brands and how you can leverage yours to get more business!