Periodically, I get questions from business leaders about where to find resources on email etiquette. It seems that many people working in companies today have gotten lazy in their proper use of email, or just never learned the technical basics.

My friend, web designer and all-around wonderful person Angela Nielsen, has written an information-rich article entitled “Email Etiquette – More Than Just Manners,” that you can read at
[1] http://www.onelily.com/articles/email_etiquette.htm.